Help

Support

Get help, ask questions, and find answers to common issues.

Contact us

If you have any questions, need help with the app, or want to report an issue, please email us:

taomuru@gmail.com

We typically respond within 24–48 hours.

Frequently Asked Questions

How does the Aura effect work?

Aura144 reads the energy field around the body in your photo, renders the colours it finds as an aura image, and explains them in a written reading. Readings are an energy-based interpretation, not a medical or scientific diagnosis.

Is my photo stored on the server?

No. Your photo is uploaded temporarily for processing and deleted immediately after your aura image is generated. We do not store or share your photos.

How can I restore my image history if I change my device?

Created images are stored locally on your device. Please back up important images yourself before switching devices, as they cannot be recovered from our server.

How do I cancel my subscription?

Subscriptions are managed through your App Store or Google Play account settings. You can cancel anytime from your device\'s subscription management page.

Where can I find the Privacy Policy?

Our Privacy Policy is available at aura144.com/privacy.

Where can I find the Terms of Service?

Our Terms of Service are available at aura144.com/tos.

What kind of photo do I need, and what if it is rejected?

Stand facing the camera with your arms open and palms facing forward. Leave about 30% empty space above your head and below your feet, keep your whole body in frame, use a plain light-coloured background, and wear short sleeves and shorts if you can. The app checks your photo before you pay — if it does not pass, you are asked to upload a better one rather than being charged for a reading.

What does it cost, and is anything charged automatically?

Aura144 is free to download. Each reading is unlocked individually inside the app, and the fee is shown before you confirm. Nothing is charged automatically and there is no subscription.